Education Counsellor

Calicut

Education Counsellor

Calicut

Job Description :

  • To provide professional and quality unbiased counseling service.
  • To ensure updating database and reporting to senior management.
  • Follow and achieve agreed standards in relation to their job assignments.
  • To ensure training on new process, University updates and Course information.
  • To plan leaves and absences in advance and report to Manager.
  • To place all student application related issues and queries to the right person/branch.
  • Ensure that all audit/application related issues are brought to a close.
  • Follow-up with all internal customer queries on a timely basis; collaborate with internal teams.
  • Responsible for reconciliation of all files, documents and fees etc. are meeting all Application requirements.
  • Follow shared checklists and forms regarding Application/ SOP requirements.
  • Maintain 100% client satisfaction and achieve positive review of client experience
  • Build strong client support through 100% compliance of application processes. Be a productive and effective member of office team.

Requirements :

  • Outstanding oral, written and interpersonal communication skills.
  • Excellent organizational skills with Sound integrity and judgments.
  • Ability to work with minimal supervision, to multitask and cope with changing priorities.
  • Ability to maintain a high degree of confidentiality.
  • Enthusiastic, focused, self-disciplined, believes in integrity and honest work.
  • Knowledge of country specific education and admission processes will be an advantage.
  • Quick learner with respect to tools and processes; Good working knowledge of MS Office tools.
  • Excellent Time Management Skills
  • Ability to multitask under pressure and meet deadlines
  • Fluent in English - written and verbal

QUALIFICATION

Any Bachelor's/Master's Degree.

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